Ready to ship in 2-3 weeks from United Kingdom (UK)
All items are handmade so please allow 2-3 weeks production time. All items are dispatched via Royal Mail either 1st class large letter or 2nd class small parcel for delivery in 1-3 days from completion. We obtain proof of postage for all items. If you require delivery of your item sooner you can upgrade to express production. Please contact me in the first instance to arrange this.
Refunds will be issued once the order has been returned in its original packaging and in an unused condition. LOST PARCELS - If you consider your item to be 'lost' please contact me within 28 days of the expected delivery date (a total of 42 days from order date). Orders deemed as lost after this time will not be replaced or refunded under any circumstances. Royal Mail require a period of time to pass before a parcel may be considered as 'lost' and I ask for your understanding in this matter. If your item has still not arrived after this time your order will be replaced. No refunds will be given for lost parcels. This is to protect the integrity of the returns policy and ourselves as a business, from fraudulent claims. DELAYED DELIVERIES - Delivery delays as a result of third party services are beyond my control and I ask for your acknowledgement of this point. If your item is delayed and does not arrive in time for your required date you will be entitled to full refund, including postage costs. Refunds will be issued once the order has been returned in its original packaging and in an unused condition. To accelerate this process you are asked to refuse delivery of the order when it arrives - this will prevent you from paying return postage fees. INCORRECT ADDRESS No refunds or replacements will be issued for orders on which an incorrect delivery address is provided.